Many consumers view eating out as more than a meal. It is an all-inclusive experience that is typically shared with family or friends. Restaurants that provide a memorable experience, along with superior food, will have positive customer satisfaction.
A 2017 study from Deloitte displayed that a positive experience will encourage 60 percent of guests to be returning customers and dine again at the restaurant. Many customers will also pay more money for an improved experience. 67 percent of customers will pay more for a great experience, according to a Salesforce report.
Here are three tips to improve the dining experience at your restaurant:
- Train Your Staff to be Engaging with Customers
- Cater to your customer’s personal preferences
- Read and take action on customer reviews
These tips will improve the experience at your restaurant, encourage customers to return, and bolster dine-in sales.
Contact Cotati Food Service to learn how our fresh products can help your restaurant!
Please read on at reviewtrackers for more information about revamping the customer dining experience.